Grievances
Types of Grievances and Complaints
Whenever feasible, grievances/complaints should be resolved at the lowest possible administrative level.
Students & Parents/Guardians
Important: Some topics are governed by specific policies or procedures that may alter the standard complaint process or require a different approach. We encourage all parents and guardians to carefully review the applicable policies before proceeding.
Employees
Employees seeking to file a complaint or grievance related to employment matters should use the official forms and follow the process outlined in Board Policy DGBA (Legal) and (Local).
Public
Community members who wish to file a complaint regarding district policies, procedures, or operations should refer to Board Policy GF (Legal) and (Local).
Informal Resolution:
From the date the grievant/complainant knew or should have known of the concern, there is a 60-day period for students and parents/guardians under FNG (Legal) and FNG (Local), a 60-day period for employees under DGBA (Legal) and DGBA (Local), and a 60-day period for the public under GF (Local) and GF (Legal) during which the grievant/complainant must inform the employee’s supervisor/principal of the concern and attempt an informal resolution.
For FNG, if there is no informal resolution after 60 days, no later than the 90th day from the date the grievant/complainant knew or should have known of the concern, the grievance/complaint must be filed. If the grievance/complaint is filed after the 60th day, it is untimely and shall be considered concluded.
For GF and DGBA, informal resolution shall be encouraged but shall not extend any deadlines in this policy, except by mutual written consent.
Level I Grievance
The employee/parent or student shall file a Level One complaint with the campus principal or lowest level administrator who has the authority to remedy the alleged problem. If documented attempts to resolve the issue with the principal have been unsuccessful, the employee/parent or student may file a Level One complaint with the campus principal's direct supervisor.
Optional Appeal
The employee/parent or student shall file an optional appeal to a Level one grievance decision to the Superintendent or designee accordance with the District's policy. Appeals must be filed within 20 days of receiving a written decision.Level II and III Grievance
A complainant may appeal the decision from the previous level by submitting an appeal to the Superintendent or the Superintendent’s designee within twenty (20) days for FNG and ten (10) days for GF and DGBA of receiving the prior response.